Family Support

We have a Family Support Worker at Bedelsford School, who provides support, advice and information to the families within our school community.  Our Family Support Worker supports our families with any worries that they may have in relation to their child’s education, behaviour and wellbeing.

Advice and support is confidential, although concerns relating to the safeguarding of children will always be dealt with in accordance with the school’s Safeguarding and Child Protection Policy.

Our Family Support Worker supports our families by:

  • promoting good attendance and making referrals to other agencies to support this, as needed;
  • promoting pupils’ self-esteem and confidence;
  • promoting positive behaviour and positive attitudes to learning, with the support of other professionals, such as therapists or the educational psychology service;
  • providing information to our families, and signposting to other services in the local area;
  • liaising with a range of external services such as social care;
  • assistance in completing paperwork and forms e.g. housing, special educational needs, school places and benefits;
  • attendance and support at school and other agency meetings, such as Child in Need meetings;
  • access to training for our families, as well as workshops for our pupils in school.

If you have a sensitive matter that you wish to discuss, please contact the school office to make an appointment.

We can offer support to families in a number of ways including:

  • Signposting to services
  • Liaising with social care and other agencies such as housing and SEN Transport
  • Providing supporting letters
  • Advocating for services
  • Referrals into social care – Children with Disabilities Team
  • Organising training for parents and parent/carer workshops

Please contact Zoe Jones, Designated Safeguarding Lead and Family Support Worker for more information. She can be contacted by your class teacher, the school office or directly via email below

E: Zjones@bedelsfordschool.org

T: 020 8546 9838 (school office)

People who can help

Zoe 2026b

Zoe Jones

Designated Safeguarding Lead & Family Support Worker

Early Help

Early Help is a preventative approach that provides support as soon as a problem emerges at any point in a child’s life. Our Family Support Worker can help identify the right support through an Early Help Assessment and, where appropriate, coordinate Team Around the Family (TAF) meetings to bring together the right people to support children, young people, and their families. If you would like to discuss Early Help, please contact our Family Support Worker.

At Bedelsford School, we use this Early Help Assessment (EHA) tool as part of our early help support to work collaboratively with families and the wider multidisciplinary team (MDT) to assess and identify the needs of children and families at an early stage. The EHA tool helps develop, coordinate, and review a support plan, ensuring the right help is provided before concerns escalate.

Early Help Assessment

EWS - Education Welfare Service

We work alongside the Education Welfare Service to support regular school attendance and help address any barriers that may affect a child’s ability to attend or thrive in school. Our link Education Welfare Officer (EWO) recognises the complexity of need at Bedelsford School and works closely with us to provide tailored support for pupils and their families. Together, we work in partnership with parents, schools, and other agencies to ensure every child has the opportunity to access the education they deserve.

Education Welfare Service (EWS)

Educational Psychology Service

The Educational Psychology (EP) Service is commissioned by the school and cannot be accessed by parents through self-referral.

Referrals are made by the school when there are concerns about a pupil’s learning, emotional wellbeing, behaviour, or special educational needs. Parental consent is required before any information is shared with the Educational Psychologist and before any involvement can take place. Obtaining consent in advance enables the school to discuss concerns and consider appropriate support options more efficiently if the need arises.

The Educational Psychology Service is a targeted service. In most cases, school staff are able to assess and meet the needs of children and young people without EP involvement.

If you have concerns about your child, please speak to Zoe Jones, Family Support Worker, in the first instance. Where appropriate, the school will contact our linked Educational Psychologist and arrange a consultation.

Once a consultation has been arranged, we will ask you to complete the parental consent form using the link below.

Educational Psychology Consent Form:
Please see the link below.

Consent for Educational Psychology Service (EPS) – Direct Involvement

 Our link Educational Psychologist: Maria Gkini – maria.gkini@achievingforchildren.org.uk

  • Kingston: 020 8547 6699
  • Richmond: 020 8487 5464
  • Email:

educational.psychology@achievingforchildren.org.uk

 

External events and workshops

Transition Event for Richmond Residents - 15th June

The Preparing for Adulthood Team (SEND) will be hosting two events for families and Young People with EHCP’s who will be moving placements at the end of academic year 26/27.

The events will consist of a short talk about the process and opportunities to meet with our partners in Social Care, Health, and the Next Steps team. There will also be the opportunity to meet with the allocated Co-ordinators and local colleges.

The event details are as follows:

  • Richmond residents: Monday 15th June, 5pm to 7pm – Clarendon Hall at York House, Twickenham, TW1 3DT

Richmond s transition event flyer June 26 (002) Page 1 Richmond s transition event flyer June 26 (002) Page 2

Transition event for Kingston Residents - 7th July

The Preparing for Adulthood Team (SEND) will be hosting events for families and Young People with EHCP’s who will be moving placements at the end of academic year 26/27.

The events will consist of a short talk about the process and opportunities to meet with our partners in Social Care, Health, and the Next Steps team. There will also be the opportunity to meet with the allocated Co-ordinators and local colleges.

The event details are as follows:

  • Kingston residents: Tuesday 7th July, 5pm to 7pm – Guildhall, Council Chambers, Kingston, KT1 1EU

Kington s transition event flyer July 26 (002) Page 1 Kington s transition event flyer July 26 (002) Page 2

RUILS SEND Transition

Bright Futures is a SEND Transitions information and advice service for families with a disabled young person aged from about 16 to 25.  A lot changes for our young people in these years and what happens and the choices we make for them will be the foundation of their adult life.  There are options to be considered, choices to be made and decisions affecting every part of their life.

We are a free service offering 1 to 1 sessions, workshops and smaller focussed groups.  But a good place to start is our information hub here:  https://ruils.co.uk/article-cat/send-transitions/

and if you are entirely new to SEND Transitions you should start here:  https://ruils.co.uk/article/all-kinds-of-everything-parent-notes/.

Bright Futures Copy for school newsletters

Useful links

Bright Futures Transition Information Hub

The Bright Futures SEND Transitions Information Hub is a resource to help navigate the new landscape for Disabled young people when they reach 16

Blue Badge Applications

Blue Badges allow people with disabilities or health conditions to park closer to their destination, either as the driver or passenger.

DLA Applications

Disability Living Allowance (DLA) for children - information on the Government website about how to make a claim.

Eric

ERIC is an organisation that offers advice on incontinence and toilet training to both parents and professionals through specialist trained staff.

Freedom Pass applications

A Disabled Person's Freedom Pass allows free or discounted travel on a range of transport services across London including bus, tram, Tube, DLR, London Overground and Elizabeth Line.

Understanding the local offer

The local offer for children and young people with Special Educational Needs and Disabilities (SEND) in Kingston and Richmond.

Ruils Independent Living

All kinds of everything parent notes

OHC Logo

Orchard Hill College

OHC is an outstanding specialist college offering life-changing learning opportunities to young people and adults over the age of 16. There are nine college centres across London and Surrey.

Richmond upon Thames College

RuTC has a department dedicated to students with special educational needs.

Nescot

Nescot, based in Epsom, welcomes learners with learning difficulties and/or disabilities